In this document, ECOANDINO S.A.C. (hereinafter “ECOANDINO”) provides its Privacy Policy, which is in accordance with the current regulations on the protection of Personal Data (Law No. 29733 and Supreme Decree 003-2013-JUS). In these lines, we explain the purpose of processing the provided information, who is responsible for processing it, the retention period in our databases, the security measures, and the means to exercise your rights as the owner of your personal data.

1. What information do we collect?

We collect the following personal information:

1.1. Respecto de los datos personales de nuestros clientes: nombre completo, documento nacional de identidad, teléfono, correo electrónico, dirección y voz.

1.2. Respecto de los datos personales de nuestros Usuarios Web: nombre completo, teléfono ycorreo electrónico. Dicha información se recopilará mediante formularios virtuales, formularios físicos, fuentes de acceso público y privado. Los datos personales mencionados serán almacenados en el banco de datos personales denominado “Usuarios Web”; por un período indeterminado.

2. How do we protect your information?

ECOANDINO has adopted all necessary technical, legal, and organizational measures to ensure the security and proper handling of your personal data, as well as to prevent any improper manipulation, accidental loss, destruction, or unauthorized access by third parties. We inform you that your information will not be marketed, transferred, or shared without your authorization and for purposes other than those described below.

3. What is the purpose of using your information?

The personal data you provide will be used for the following purposes:

3.1. Respecto de los datos personales de nuestros Usuarios Web: Process the information request made under the established consumer relationship with ECOANDINO. Establish a communication channel with ECOANDINO to address your request for information. Establish a means of communication to address your inquiries, questions, complaints, and claims.

4. Who has access to your information?

You authorize us to share and entrust the processing of your personal information. In these cases, ECOANDINO will ensure that the processing of your data is limited to the previously authorized purposes, that it remains confidential, and that appropriate security measures are implemented.

5. How can you exercise your rights as a data subject?

ECOANDINO acknowledges and guarantees the exercise of the rights of access, rectification, cancellation, opposition, information, or revocation as provided by law. To exercise the aforementioned rights, you should send your request to the address Av. Tapiceres 117, Ate district, Lima – Peru with the subject line “Personal Data Rights”.

6. Updates to this Privacy Policy

Due to the continuous improvement of our processes, ECOANDINO may make corrections and updates to this Privacy Policy. Please review these terms regularly to see what changes may have occurred and how they may affect you.

7. What navigation tools are used on the ECOANDINO website?

ECOANDINO uses information gathering tools, such as cookies and web beacons, to collect your information while you browse our website. In this section, we describe the types of information that ECOANDINO may collect and how ECOANDINO may use this information.

a) IP Address: An Internet Protocol (IP) address is a number that is automatically generated from your computer when you browse the web. Your IP address is used to collect demographic information. This information typically does not identify or link to an individual. We will use the IP address to identify a user when we deem it necessary to enforce our terms and conditions or to protect our services, our website, our visitors, or others.

b) Cookies: we may place a text file called a "cookie" in the files of your computer's browser. A cookie is a small data file that your hard drive transfers to keep a record when you visit. We use cookies for various purposes, including understanding and storing user preferences for future visits, and updating our site based on information such as the number of visitors and the pages viewed. You can choose to have your computer notify you each time a cookie is sent, or you can choose to disable all cookies.

You can do this through your browser settings. Each browser is different, so we recommend checking the Help section of your menu to find out the correct way to modify your cookies. It is not necessary to have cookies enabled to use our website.